It’s true we communicate more casually than most other companies, but you need to know that we have mad respect for your privacy. Any information we do collect about you on our website is to help us improve your shopping experience and to let you know about orders, services and products. This policy describes how we collect and use your personal information. We always welcome your questions and feedback. For privacy-related issues, please contact us at:
1739 Creekside Drive, Suite 110
Folsom, CA 95630
What Personal Information does Human Octane collect?
Human Octane may collect your name, address, email address, telephone number, transaction information and credit card information.
We may collect this information when you sign up for email, create an account at humanoctane.com, place an order from our website, institute a return, exchange an item or receive a gift of our merchandise.
We might use this information to properly fulfill your order or requested service, contact you regarding your order, send you Human Octane emails or to better understand your product and service preferences so we can improve Human Octane’s merchandising and service efforts.
When we do collect information from you, we maintain the data in a secure database. That shit is locked up tight.
How do I know my personal information is secure?
We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.
When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https".
How is your information shared?
We don’t sell, rent or give your email address to anyone.
Sometimes we make your name and postal address available to other like-minded direct marketing companies who may have offers of interest to you and meet the Direct Marketing Association's privacy standards. If you do not wish to receive offers, please send us an email at firstname.lastname@example.org. We will quickly and earnestly follow your wishes.
We may also share your information with those providing address accuracy services, payment processing, shipping services and marketing/analytical services. When we do, we only give them the information required to render their service and we monitor their privacy policies to ensure they are as strong as ours. They are not permitted to use information for their own marketing purposes or to share the information with another party.
To learn more about your rights as a consumer and to receive less national advertising mail, please visit the Direct Marketing Association at http://www.dmachoice.org/.
How is my information used for behavioral or interest-based advertising?
News flash: we want you to buy our stuff! We sometimes work with third-party companies that use tracking technologies (including cookies and pixel tags) on our website in order to provide tailored advertisements on our behalf across the Internet. (You look at a pair of shorts on our website, then hit cnn.com and magically see an advertisement for the same shorts. It’s destiny and you must have them.) These companies may collect information about your activity on our site and use this information to determine which ads you see on third-party websites.
Changes to our policy will be posted, here, on our website and are free for you to take a look at whenever you want. Don’t say we didn’t tell ya.